Delivery Method
Hong Kong
Self Pickup: When we well prepared your ordered products, we will
email Order Shipping/Pickup Notice to you to collect the items from our
company within the office hour.
Rm. K, 11/F, Kwun Tong Ind. Centre, Phase 1,472-484 Kwun Tong Road, Kowloon, Hong Kong
Monday - Friday 9:00am - 6:00am
Saturday 9:00am - 1:00am
Sunday and Hong Kong Public Hoilday Closed
1. If you authorize
someone to take the order for you, please inform our Customer
Representative first by phone or email.
2. All the Self Pickup
items should be taken from the Customer Services Centre within one month (based on the date of Order Shipping/Pickup Notice confirmation).
Otherwise, we will handle the order; the charged amount will
not be refunded.
By Registered Mail: We will use Hong Kong Post's "Register Mail" to deliver the
items. It covers the whole
Hong Kong. In normal condition, the product can be received in 1- 2
working days upon receipt of Order Shipping/Pickup Notice.
By Courier:
It
covers the whole Hong Kong Island, Kowloon Peninsula and the New
Territories (except village). Just stay at home and enjoy the speedy
and convenient services. In
normal condition, the product can be received in 1 - 2 working days
upon receipt of Order Shipping/Pickup Notice.
SF Express self pick-up service:
If you want to collect the goods in SF Express Service Network, you need to enter " My Account " to update the"Address Book", by a click of "Add" for Adding New Address to input the relevant S.F. Service Centers, S.F. Stores or EF Locker delivery details. Then when you purchase, choose this address that you will deliver the order from the "Destination" box.
Please take note you need to collect the goods within 3 days once contacted by SF Express customers. Otherwise, you need to pay the charge for reshipping fees.
For more information, please visit SF Easy Ship/ SF Easy Pick/ SF Box
and contact SF Express hotline at (852) 2730 0273.
Other
Regions outside Hong Kong:
By International Express Courier:
For any
destination outside Hong Kong, we use the international Express
Courier, like DHL, FedEx, SF-Express, SpeedPost, UPS or the Hong Kong Post, Singapore Post's Air Mail for delivery.
Customers
should be responsible for the custom duty and any relevant tax. As the
Customs of different countries have their own regulation, customer should
be clear that whether the ordered item is under the group of restrictive
items. If the Customs
suspected the content of the item and confiscate it, we will not bear any
responsibility for this case.
Courier: For
Asian, North American and European destination, in normal situation, the
order can be received around 3- 5 working days after you receive
Order Shipping/Pickup Notice. For other country destination, in normal
situation, the items can be received around 7 working days after
sending out.
Air Mail: For the Asian, North American and European
destination, the order can be received around 5-10 working days
after you receive Order Shipping/Pickup Notice. For other country
destination, the orders can be received around 8-15 working days
after sending out.
Remark:
- We provide the tracking number for all shipments.
- It generally takes about three months for investigation in case the order is
lost in route.
|
Sign Up
Buyoyo News Feeds